NZNO - Care in Crisis Report Summary and Recommendations
NZNO
Sector evidence
Sector body
June 2026
Next review not yet scheduled
New Zealand
Medium confidence
published
SNZ editorial review
Evidence boundary: This record summarises the cited source. It does not establish local availability, individual eligibility, or professional advice.
Short Answer
Legislated, evidence-based care hours that providers are legally required to meet 3.
Key Points
- •Brianna Dynes (co-chair, kaiāwhina): 'Our kaumātua are being harmed by the sector designed to care for them.'
- •Tracey Morgan (co-chair): 'Everyday nurses and kaiāwhina show that quality aged care is possible, if they are given the time and resources.'
- •02AgedResidentialCare: Core evidence on care quality failures
- •08ElderAbuseandAdvocacy: Evidence supports elder abuse prevention
- •07DementiaandHealth: Report includes dementia-specific concerns
- •05FundingandSubsidies: Links between funding model, staffing, and care outcomes
Full Summary & Notes
- All facilities must have a 24/7 nurse on site 2. Legislated, evidence-based care hours that providers are legally required to meet 3. Safe staffing ratios 4. Funding determined on the cost of delivering care (not political convenience) 5. Proper recognition and funding of cultural care — so kaumātua receive care upholding tikanga and whānau connections - 02_Aged_Residential_Care: Core evidence on care quality failures - 08_Elder_Abuse_and_Advocacy: Evidence supports elder abuse prevention - 07_Dementia_and_Health: Report includes dementia-specific concerns - 05_Funding_and_Subsidies: Links between funding model, staffing, and care outcomes - Related: NZNO Budget 2026 response — 'A bed without a workforce is simply furniture' On 21 May 2026, NZNO nurses at Bupa's 40 aged residential care homes nationwide lodged a formal pay equity claim covering 380+ registered nurses, citing historic gender-based wage discrimination. - Claim references Care in Crisis findings — nurses 'forced to make impossible choices' due to stretched resources - 'Aged care nursing has been historically and systematically undervalued because it is work predominantly performed by women' - Lodged one year after Coalition Government dismantled NZ's pay equity scheme - While specific to Bupa, NZNO says gender-based pay discrimination exists across the entire aged care sector - Source: https://www.scoop.co.nz/stories/GE2605/S00082/bupa-nurses-take-pay-equity-c (opens in a new tab)
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Document Details & Metadata
Related Resources
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Published in August 2023 and updated in December 2023 by Te Th Hauora Health Quality & Safety Commission, PO Box 25496, Wellington 6011.