PiP Pilot Measurement and Referral Outcome Framework
SNZ Internal Research
Independent evaluation
Sector body
4 August 2026
Next review not yet scheduled
New Zealand
High confidence
published
SNZ editorial review
Evidence boundary: This record summarises the cited source. It does not establish local availability, individual eligibility, or professional advice.
Short Answer
Cross-setting evaluation framework for village, HCSS/community-provider and media-to-digital pilots.
Key Points
- •Primary measures are reach, completion, attendance, retention, referral closure and workload; loneliness change is exploratory.
- •The full referral funnel separates offers, acceptance, acknowledgement, contact, completion, terminal failure and overdue-open cases.
- •Digital inclusion requires motivation, access, skills and trust and must include non-digital participants in denominators.
- •The national HCSS survey is a standardised experience survey; PiP feedback and SNZ reviews are not PREMs or PROMs.
- •Selwyn should use a four-week baseline and eight-week live independent-living activity pilot with app and non-digital channels in parallel.
- •Active Seniors requires separate channel codes and responses per 1,000 verified delivered copies, not claimed readership conversion.
Full Summary & Notes
Cross-setting evaluation framework for village, HCSS/community-provider and media-to-digital pilots. It freezes participation, event, referral, digital-inclusion and workload definitions; protects the PREM/PROM boundary; recommends bounded instrument choices; and sets analysis and progression rules suitable for a small feasibility pilot without causal overclaiming.
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Document Details & Metadata
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