Health Quality & Safety Commission — Annual Report 2024/25
Health Quality & Safety Commission Te Tāhū Hauora
Official data
Statutory oversight
2026-10-09
Next review: 2027-04-09
New Zealand
High confidence
verified
SNZ editorial review
Evidence boundary: Historical 2024/25 annual report, explicitly published November 2025. DEWS feasibility and planned rollout are not verification of present implementation. Avoided harms and healthy life-years are modelled against a historical hospital baseline, with live data and risk-adjustment limits disclosed on physical page 42; they are not counts of people saved or an individual guarantee. Original ninety-six-page PDF and June 2026 capture are preserved.
Short Answer
The Commission’s ninety-six-page annual report, published November 2025, reviews national quality and safety work in 2024/25.
Key Points
- •The publication states Published November 2025 and reports on 2024/25. It covers the Commission’s whole health-sector programme, not just aged residential care.
- •More than 200,000 people provided feedback through hospital and primary-care patient experience surveys. A new home and community support survey offered providers information for improvement; these survey groups are not all older people.
- •The aged residential care Deterioration Early Warning System comprises three tools co-designed with the sector to help staff recognise and respond to acute deterioration.
- •A DEWS feasibility study found strong participant endorsement and supported wider implementation, with further digital integration and e-learning recommended. Sector implementation was a 2025/26 deliverable in this report, not proof of completed nationwide adoption.
- •As at March 2025, the report estimates 477 disability-adjusted life-years avoided from reduced hospital falls with fractured neck of femur. This means estimated healthy life-years, not 477 people, falls or fractures prevented.
- •Avoided-harm estimates compare actual major harms against a theoretical rate based on July 2010–July 2012 admissions. Most rates are not separately risk-adjusted, recent-quarter data can change, and the estimates exclude less serious harms.
Full Summary & Notes
The Commission’s ninety-six-page annual report, published November 2025, reviews national quality and safety work in 2024/25. Older-person relevance includes the aged residential care Deterioration Early Warning System feasibility study, home-support experience feedback and modelled reductions in serious hospital falls harm. It also covers consumer participation, clinical governance, national quality alerts, performance and finances. Its service achievements, feasibility findings and estimated healthy-life-year benefits have different evidence bases; they do not demonstrate universal implementation or individual clinical outcomes.
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