Skip to main content
Back

Human Rights Commission and Office of Human Rights Proceedings — Annual Report, year ended 30 June 2025

Human Rights Commission — Te Kāhui Tika Tangata; Office of Human Rights Proceedings — Te Tari Whakatau Take Tika Tangata

Publisher: Human Rights Commission — Te Kāhui Tika Tangata

Elder Abuse & Safeguarding
PDF
Human Rights Commission — Te Kāhui Tika Tangata; Office of Human Rights Proceedings — Te Tari Whakatau Take Tika Tangata
Published 2025
Authority4/5Freshness3/5Relevance5/5KB value4/5
Evidence class

Official data

Statutory oversight

Reviewed

2026-10-10

Next review: 2027-04-10

Scope

New Zealand

Medium confidence

Status

verified

Primary-source safeguarding audit, 10 October 2026

Evidence boundary: Joint report for the year ended 30 June 2025, not a study of older-person prevalence or a separate OPCAT report. Contacts, complaints, ground entries, mediation and assistance decisions have different denominators; age grounds do not identify 65+ complainants and unique-person counts are not established. Remedy categories and a narrative intervention-resolution percentage are internally inconsistent and remain unresolved. Audit assurance does not cover every narrative case account. Historical roles, service descriptions, advocacy and plans are not verified current guarantees or enacted implementation. Exact first-release day is unknown; approval/audit and technical PDF-production dates remain separate. All 128 original pages were extracted, relevant sections and the grounds table inspected, and the official PDF is byte-identical to the bundle.

Short Answer

Joint 2024–2025 human-rights annual report, with age/disability complaint-ground data, mediation and legal-assistance activity, and unresolved internal reporting discrepancies.

Why it matters

Use this report to distinguish historical information, mediation, adjudication and assistance pathways, and to examine accessibility issues and correctly labelled administrative indicators. Retain each table’s denominator and resolve publisher inconsistencies before computing remedy rates or making year-on-year comparisons.

Key Points

  • •The preserved 128-page file is the joint annual report of the Commission and Office of Human Rights Proceedings for the year ended 30 June 2025, rather than a separate older-person or OPCAT report (physical pp.1–4).
  • •It reports 8,376 enquiries and complaints received, 652 alleged-unlawful-discrimination complaints received and 793 such complaints closed. Administrative contacts and different lifecycle counts are not a verified unique-person total (physical pp.57, 65 / printed pp.56, 64).
  • •The closed-complaint grounds table records 230 disability entries (29%) and 35 age entries (4%), with 804 total ground entries. That denominator differs from 793 closed complaints, and age entries are not specifically a 65+ category (physical p.61 / printed p.60).
  • •The report describes free information and voluntary, impartial mediation, with the Commission not adjudicating complaints. Tribunal adjudication and applications to the Office of Human Rights Proceedings for assistance are distinct pathways (physical pp.18, 55, 74–76). These are reporting-period descriptions, not present-day service guarantees.
  • •It records 86 mediations with 66 full or partial resolutions. These activity/outcome counts do not guarantee an individual remedy (physical pp.62, 66 / printed pp.61, 65).
  • •The Office of Human Rights Proceedings reports 57 decisions and nine grants of assistance: seven for Tribunal representation and two for settlement negotiation. Assistance is described as discretionary (physical p.76 / printed p.75).

Full Summary & Notes

This joint annual report describes the Human Rights Commission and Office of Human Rights Proceedings for the year ended 30 June 2025. The 128-page original covers human rights, Te Tiriti, disability and violence-prevention work, complaints, mediation, discretionary legal assistance, organisational performance and audited statements. It records 8,376 enquiries and complaints received and 793 alleged-unlawful-discrimination complaints closed. Its separate grounds table records age and disability entries, not older-person prevalence or the same denominator as closed complaints. The report distinguishes voluntary mediation from adjudication and contains a selected mobility-device/luggage-policy case. Internally inconsistent remedy counts and an unexplained intervention-resolution percentage limit comparison. Its historical activities and administrative statistics do not establish current service guarantees, unique users or implemented government reforms.

Read bundled source notes

The saved source file may include fuller notes and references than the indexed summary. Check its dates and evidence limits.

Loading saved source notes…

Download saved notes

Document Details & Metadata

Related Resources

PDF
Medium
Age Concern Wairarapa — Annual Report 2023–2024, including elder-abuse prevention and performance report

Full local annual report and financial performance report for 2023–2024, with elder-abuse prevention outputs and explicit audit/date limitations.

6 indexed content areas
Age Concern Wairarapa2024
Elder Abuse & Safeguarding
PDF
Medium
Age Concern New Zealand — A fair chance for all: initial inquiry submission, 27 August 2021

Eight-page 2021 Productivity Commission inquiry submission on older people’s persistent disadvantage, later archived by Treasury.

4 indexed content areas
Age Concern New Zealand — He Manaakitanga Kaumātua Aotearoa27 August 2021
Elder Abuse & Safeguarding
PDF
Medium
MSD - Review of Screening Tools for Abuse of Older People

Review of screening and assessment tools for abuse of older people Review of screening and assessment tools for abuse of older people An intertwining graphic motif has been developed for this report to represent the gathering of information and its dissemination into the public...

6 indexed content areas
MSD2024
Elder Abuse & Safeguarding
MD
Medium
AML Code - SuperGold Card Secondary ID

The 2026 Identity Verification Code specifies two distinct SuperGold document combinations and staged commencement of certified-copy provisions, replacing the 2013 Code.

4 indexed content areas
Department of Internal Affairs2026
Elder Abuse & Safeguarding
MD
Medium
Age Concern NZ - First TV Campaign Always Respected Never Abused

First television advertising — Age Concern NZ has historically used digital, print, and community-based awareness methods.

6 indexed content areas
Age Concern NZ2026
Elder Abuse & Safeguarding
MD
Medium
Age Concern NZ - WEAAD Campaign Take the Step

Empower older people to recognise elder abuse and feel confident seeking help from a trusted source.

6 indexed content areas
Age Concern NZ2026
Elder Abuse & Safeguarding